Issue:
How to reset Costview
- Clean Data base
- Password forgotten
- Test AutoExport
Problem:
All jobs are not completed imported in Costviev
Restoring to intial state Costview
Costview password forgotten
Customer is not receiving AutoExport file by email
Solution:
How to reset Costview 3.5.2
Clean / Password reset / Auto export
If you need to restore Costview , you can do it by modifying Costview URL.
Open an internet web browser where the costview database is installed and use the following links:
How to clean Costview Database
In some cases some jobs are missing or not imported at all in Costview.
Open an internet browser and type "___cleancv.php" command.
http://localhost/costview3/___cleancv.php or http://127.0.0.1/costview3/___cleancv.php
Be careful !!!
it will delete all the data in the database: jobs, printers, rips, media, inks, resolution speed, cutters, etc. After this clean, all the jobs already treated will not be gotten anymore.
How to reset Costview password
If customer has forgotten his password, you can reset a new password doing the following:
Open an internet browser and type "___reset_password.php" command.
http://127.0.0.1/costview3/___reset_password.php or http://localhost/costview3/___reset_password.php
After apply this command a white screen will appear, It means that password has been reset correctly.
Once done, it will mandatory to set a new password. Go to Costview configuration > ADMIN Tab and set it.
How to create an auto export for test purposes
If an auto export test is need, open an internet browser and type "auto_export.php" command.
http://127.0.0.1/costview3/auto_export.php ou http://localhost/costview3/auto_export.php
This command line will run the auto_export process for CSV in the case you want to show the auto_export feature.
It is mandatory to set an auto_export profile with "every hour" parameter. The export will generate a downloadable file and an email will be send as well.
Be careful !!!
It will not work for parameters "every day", "every month", etc ...