In case Nexio is not starting you can check the following points:
- There must be a "caldera" account on the operating system for Nexio to work as it will try to launch some commands with this account. If there is no account in the system with that name you should create one and add it to the "caldera" group (normally created during installation of the RIP).
- Check if /opt/caldera/var/Bridge folder exists. If not you have to create it.
It would start when starting calbridge from the terminal (located in /opt/caldera/bin). But usually it starts from the software itself.
- Provide the needed access rights on Nexio related folders from the terminal with following commands:
- sudo chmod -R 777 /opt/caldera/lib/Bridge
- sudo chmod -R 777 /var/log/caldera
- sudo chmod -R 777 /opt/caldera/lib/shared/bridge.*
- sudo chmod -R 777 /opt/caldera/var/nexio
- Double-check if the Image Bar folder exists (ImageWorkDir).
It's the one indicated in "Settings -> Config -> Advanced tab".
- Check that "calbridge" is set in "full disk access" settings on a Mac OS computer.
- possible to restart the service with the following commands from the terminal on Linux:
sudo service caldera stop (This will stop keyserver/Nexio/calserver but will leave Caldera GUI up)
sudo service caldera start (to start KeyServer/Nexio and calserver)