WorkSpace: How to submit a support ticket

It is recommended that all technical support request should be submitted through the WorkSpace portal. This is the most effective method to reach the Caldera Tech Support Team.

Note:  When submitting a support ticket, one should provide as much details as possible (screenshot(s) and/or the error code on the issue are most helpful).

For those without WorkSpace account and is using someone else's, it is recommended that you should create/sign for an account if you will be the primary contact person.

___________________________________________________________

To submit a support ticket through WorkSpace, click Contact Caldera Support Team (on the bottom left column menu) to go to the HelpDesk page.

In HelpDesk, click Submit a Support Ticket or Submit a Request (on the upper right hand corner) or try searching our Knowledge Center (for the specific error code or keyword(s) on the issue).