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TeamViewer: MacOS Catalina or newer, set the correct TeamViewer permissions

 

About:  When granting TeamViewer access on a MacOS Catalina, your partner will only see gray background and will not have control to your computer. To resolve this issue, you will need to allow "Screen Recording" and "Accessibility" for TeamViewer under the "Security & Privacy" menu.

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Allow Visibility

 

Step 1:  Click on the Apple icon > System Preferences > Security & Privacy

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Step 2:  Click on the "Lock" icon to unlock > Screen Recording > tick or check TeamViewer

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Allow Control

 

Step 3:  While still in Security & Privacy > Privacy > select "Accessibility" > tick/check all instances of TeamViewer

 

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Finish:  Close the Security & Privacy window

 

Restart TeamViewer.

 

 

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