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TeamViewer: MacOS Catalina or newer, set the correct TeamViewer permissions


About:  When granting TeamViewer access on a MacOS Catalina, your partner will only see gray background and will not have control to your computer. To resolve this issue, you will need to allow "Screen Recording" and "Accessibility" for TeamViewer under the "Security & Privacy" menu.



Allow Visibility


Step 1:  Click on the Apple icon > System Preferences > Security & Privacy



Step 2:  Click on the "Lock" icon to unlock > Screen Recording > tick or check TeamViewer





Allow Control


Step 3:  While still in Security & Privacy > Privacy > select "Accessibility" > tick/check all instances of TeamViewer




Finish:  Close the Security & Privacy window


Restart TeamViewer.



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