Supported model
X-Rite i1 Pro 2 Spectrophotometer
Info
The model was discontinued and replaced by the i1 Pro 3.
- Spectral color measurement device
- Measurement conditions:
- UV included - ISO 13655:2009 measurement condition M0
- D50 - ISO 13655:2009 measurement condition M1
- UV excluded Filter - ISO 13655:2009 measurement condition M2
- Learn more on the official website of X-Rite
History
-
CalderaRIP V9.10
- The device is supported since this version
Connection
Tips & tricks
Find recommendations and solutions to possible issues related to the USB connection of your device at the end of this article.
| USB |
Features
The i1Pro measurement device supports multiple measurement conditions. Depending on how you wish to scan a target for UV you need to measure each row of your test chart either once or twice.
Single Pass Measurement is required for:
- M0 | ISO 13655 | Tungsten filament lamb with UV included (NoFilter)
Dual Pass Measurement is required for:
- M1 | ISO 13655 | D50
- M2 | ISO 13655 | Illumination with UV excluded (UVcut)50
- OBC | X-Rite Optical Brightener Compensation
Info
- According to the required measurement condition, remember to enable or disable the corresponding option in CalderaRIP (within the Device setup on the EasyMedia module):
- The color light status indicators on the i1Pro device guide you through the measurement process
- Dual pass scan measurements require the aluminum ruler which includes the reference required for the positioning sensor
- For more information, please refer to our EasyMedia section and/or the i1 Pro 2 manual (page 17)
How to use the i1 Pro 2 with CalderaRIP?
1. Set up your X-Rite device and connect the USB cable to your PC or Mac.
Info
The USB cable should be plugged into the back of the PC close to the power supply and not the ports in the front. The reason for this is that the X-Rite draws a lot of power. Many times the front ports do not provide enough power and you'll get a "calibration failed" error.
2. Choose the correct device in EasyMedia and click the start button:
If you did not select the correct device you will see a "Device not found" error:
3. EasyMedia will ask you to scan the white tile supplied with the X-Rite device:
Use the slider to expose the Clean White Tile:
4. Position your X-Rite device so that its lens is on the white tile and push the button on the side of your device:
If you did not position the X-Rite device correctly you will get a "Calibration failed" error:
5. After the X-Rite successfully calibrated itself using the white patch it will ask you to scan the cyan strip:
Mount the X-Rite onto the supplied rail. Position the X-Rite so that its lens is on the first 0% patch of the cyan strip.
Press the button on the side of the X-Rite device, wait one second, then slide it in one smooth movement from the 0% patch all the way past the 100% patch and release the button:
If the XRite was not correctly mounted onto the rail it will give a "No movement detected" error:
If you start scanning too soon EasyMedia will give a "Missing patch" error and inform you to wait for one second after pressing the button and before you start your scan:
If you scan too fast or too slow EasyMedia could have a "Read failure" or "Wrong number of patch read" error:
6. Continue scanning the rest of the color strips consecutively until all is done.
Be careful not to scan the incorrect strip. Here the Magenta strip was supposed to be scanned but the Yellow strip was scanned instead:
Best practices for USB connection
General recommendations
As stated in a support article from X-Rite, even though USB 3.0 was designed to be backward compatible with USB 2.0 devices, there have been some users reporting device connection issues with USB 2.0 devices. Basic instrument connection troubleshooting is advised, such as:
- Reboot the computer
- Try another USB port (USB 2.0 if available)
- If the cable is very long, try to use a shorter USB cable, as USB data transfer attenuates after as little as 3 meters
- Turning off or set exclusions in virus protection software
- Try to plug the cable into a port closest to the power supply
- Trying a powered USB hub, etc…
For users using computers that only have USB 3.0 / Thunderbolt ports, X-Rite customers have reported that the use of a powered USB 2.0 hub has been the most successful resolution to connectivity issues. In this regard, X-Rite recommends the purchase of a powered USB 2.0 hub:
- Connect the hub to the computer’s USB 3.0 port, and then plug the device into the hub.
- If a powered USB 2.0 hub is not available, try connecting to a monitor's USB port if so equipped.
Recommendations on CalderaRIP
If you get a message that says: "A USB communication error occurred", try the following:
- Make sure to be on the latest version and build of your software. You might be interested in reading: How to check my CalderaRIP, build/patch, and driver version?
- Additionally, make sure that you're using the latest revision of the printer driver you're trying to profile. Build updates and driver revisions contain numerous bug fixes and performance improvements and can be downloaded from CalderaDock or WorkSpace
- Reset the printer driver in Caldera by going to Settings -> Config -> Select the printer driver -> Reset Configuration. You can check this video if needed
- Make sure that your Spectro is on its latest firmware. You can check this by using the X-Rite test and diagnostic utility
- If problems persist with the i1 Pro 2, try the i1 Pro 1 driver as well (as the i1 Pro 2 is backward compatible with the i1 Pro 1 model)