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FileMan PDF import issue - "PDF Broken" or "PDF Protected"

Sympton

When attempting to open a PDF with unusual characters, FileMan may display the error messages "PDF (Broken)" or "PDF (Protected)":Image_1.png

 

Users of older versions of CalderaRIP might work around the issue by using Ghostscript as the PDF engine to load the file correctly. However, this option was removed in CalderaRIP V19.

 

Issue

Certain characters, such as the dollar sign ($), can prevent the Adobe PDF Print Engine (APPE) from loading a file.

 

Solution

Rename the file to eliminate any problematic characters. For example, remove the dollar sign ($) from the filename:

Image_2.png

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