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Duplicate preview images when using a HotFolder

Symptom:

Duplicate preview images of a single submitted file into a hotfolder.

Problem:

Hotfolder time-out is set too low and Caldera rip will incorrectly assume two files were submitted instead of one.

Solution:

Increase the hotfolder time out (use increments of 30 seconds).

Special pull down menu > Hot Folders > Select the Hotfolder > Edit > Change the default 5 seconds to 35 seconds. Then test if further tweaking is required.

Screen_Shot_2019-07-19_at_5.43.17_PM.png

Note: Do not set the time-out lower then 5 seconds because of IO delays on a system under heavy load.

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