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Unlink errored images from PrimeCenter and delete associated layouts

You may encounter the following error and "not able to unlink the errored images" after upgrading PrimeCenter from version 1.3.x to version 2.0.

 

The error will occur if the recommended procedure was not followed correctly before the upgrade.

"Unlink errored images from PrimeCenter and delete associated layouts"

Screen_Shot_2022-02-04_at_2.58.27_PM.png

And when proceeding you might be stuck in the following screen (initializing services):

Initializing.png

 

 

To resolve the error, navigate to the following file path...

  • /var/calapisvc/sessions/sess***********/
  • Rename or delete the "imgDef" folder

Mac:

 Control+click on the Finders > Go to Folder > /var/calapisvc/sessions/sess***********/

Screen_Shot_2022-02-18_at_2_09_14_PM.png

 

Linux:

Open any folder > Location > /var/calapisvc/sessions/sess***********/

Screen_Shot_2022-02-04_at_3_43_25_PM.png

 

Windows:

Open a Folder and navigate to > This PC > Local Disk (C:) > Users > USERNAME (caldera in this example) > AppData > Local > calaplsvc > sessions > sess***********

Screen_Shot_2022-02-18_at_3_37_27_PM.png

 

Also after renaming the folder, restart services from CalderaDock:

Restart.png

 

Then launch PrimeCenter.

 

 

 

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