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How to update a license on my workstation?

If a change was made in the WorkSpace registration of your license, then the license must also be updated on the workstation that hosts it (also known as the license server).

This article explains what happens automatically when the workstation has CalderaDock and is connected to the internet, as well as the steps to manually perform the license update if necessary (with or without an internet connection).

You may be interested to read:

 

What kind of changes may require a license update?

Perfomed by Caldera's sales team Perfomed by the user
  • Adding users
  • Switching drivers
  • Adding optional features
  • Updating and/or extending a demo license
  • Etc.
  • Adding a new driver (if driver slots were available)
  • Changing a license that won't auto-update (due to lack of internet or other unknown variables)

 

Automatic license update

Pre-requirements

  • CalderaDock installed (need help with this? Click here);
  • An internet connection;
  • Also, if you use a Firewall, make sure that port 443 is open (i.e., the standard port for secure HTTP communication: HTTPS).

 

How does it work?

CalderaDock V3 or later CalderaDock V2.1 Previous versions

Starting with this version, CalderaDock performs the auto-update at the exact moment a license change is made.

  Good to know

The automatic license update will be carried out both on the host station with CalderaDock and on the license client.

 

How to force the license update?

If something goes wrong during the license auto-update, you can force it by following the steps below.

CalderaDock V2.1 or later Previous versions
  1. Open CalderaDock.
  2. Go to the Licenses tab.
  3. Select the product for which you are going to update the license from the menu on the left.
  4. Finally, identify the license you want to update and click on the Update button  

  Info

The update/refresh circle icon may take several minutes to appear after launching CalderaDock.

Screen_Shot_2020-11-13_at_10_13_38_AM.png

 

Manual license update

If you do not have an internet connection on your workstation, due to high security and/or privacy, you can download the license update file on another computer and transfer the file to the main workstation with a flash drive.

Read on for a step-by-step process, or watch the video below:

 

How to manually update a license?

  1. Download the license update file on a computer with internet access.
    1. Log on to WorkSpace. Click on the username dropdown menu and select "My Registered Licenses":
      Registered_License.png

    2. On the Licenses page, click on the dropdown Download arrow and download the "License Update" file:
      Download_Update.png

  2. Save the downloaded license update (.V2CP) file onto a flash drive.

  3. Upload this file to the workstation without internet access through CalderaDock:
    1. Open CalderaDock.
    2. Go to the License tab.
    3. Click on "Apply License File", then click on "Choose".
    4. A pop-up will open. Select the license update file, Click on Open and finally Apply:
      Choose_License.png

    5. A pop-up message, "The license has been successfully updated" will appear, indicating that the update has been applied:
      Applied_Sucessfully.png

  Info

In previous versions, CalderaRIP users could also perform the last step through the KeyManager. The module was deprecated in V17.2, but in case you still have it or prefer it, we leave you the related information.

Load license update via KeyManager [DEPRECATED]
  1. Open CalderaRIP. Then, go to the Settings tab and open the KeyManager module:
    KeyManager.png
  2. Click on Manage Licenses:
    Manage_Licenses.png

  3. Then click on Load License Update:
    Load_License_Update.png

  4. Navigate to where the License Update File (.V2CP) is saved. Select the License Update File, then click Load to apply the changes:
    Select_Load.png

 

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