If a change was made in the WorkSpace registration of your license, then the license must also be updated on the workstation that hosts it (also known as the license server).
This article explains what happens automatically when the workstation has CalderaDock and is connected to the internet, as well as the steps to manually perform the license update if necessary (with or without an internet connection).
You may be interested to read:
- Caldera licenses: all you need to know
- How to obtain a Caldera demo license?
- Activating a new product license with CalderaDock
What kind of changes may require a license update?
| Perfomed by Caldera's sales team | Perfomed by the user |
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Automatic license update
Pre-requirements
- CalderaDock installed (need help with this? Click here);
- An internet connection;
- Also, if you use a Firewall, make sure that port 443 is open (i.e., the standard port for secure HTTP communication: HTTPS).
How does it work?
Starting with this version, CalderaDock performs the auto-update at the exact moment a license change is made.
Good to know
The automatic license update will be carried out both on the host station with CalderaDock and on the license client.
If your Caldera product is running on the same station that hosts the license and you have a stable internet connection, the license will automatically update within 6 hours after the changes were made.
In previous versions of CalderaDock, the update of a license is not performed automatically.
With each modification, you must force the update manually. See the next chapter for more information.
How to force the license update?
If something goes wrong during the license auto-update, you can force it by following the steps below.
- Open CalderaDock.
- Go to the Licenses tab.
- Select the product for which you are going to update the license from the menu on the left.
- Finally, identify the license you want to update and click on the Update button
Info
The update/refresh circle icon may take several minutes to appear after launching CalderaDock.
Info
As you will see below, early versions of CalderaDock were included as a sub-application of CalderaRIP.
CalderaDock V1.6 - V1.7
- Open CalderaRIP. Then, go to the Settings tab and open CalderaDock:
- Next, click on the Licenses tab.
- Choose your product and click on the Update button:
Info
The update/refresh circle icon may take several minutes to appear after launching CalderaDock.
CalderaDock V1.5 or before
- Open CalderaRIP. Then, go to the Settings tab and open CalderaDock:
- Next, click on the Applications tab and launch My Licenses:
- Click on the Update button (this next screen typically will indicate "Update Available"):
Manual license update
If you do not have an internet connection on your workstation, due to high security and/or privacy, you can download the license update file on another computer and transfer the file to the main workstation with a flash drive.
Read on for a step-by-step process, or watch the video below:
How to manually update a license?
- Download the license update file on a computer with internet access.
- Log on to WorkSpace. Click on the username dropdown menu and select "My Registered Licenses":
- On the Licenses page, click on the dropdown Download arrow and download the "License Update" file:
- Log on to WorkSpace. Click on the username dropdown menu and select "My Registered Licenses":
- Save the downloaded license update (.V2CP) file onto a flash drive.
- Upload this file to the workstation without internet access through CalderaDock:
- Open CalderaDock.
- Go to the License tab.
- Click on "Apply License File", then click on "Choose".
- A pop-up will open. Select the license update file, Click on Open and finally Apply:
- A pop-up message, "The license has been successfully updated" will appear, indicating that the update has been applied:
Info
In previous versions, users could also perform the last step through the KeyManager module, which was deprecated in V17.2 and officially retired in version 18. In case you still have it, we leave you the related information.
- Open CalderaRIP. Then, go to the Settings tab and open the KeyManager module:
- Click on Manage Licenses:
- Then click on Load License Update:
- Navigate to where the License Update File (.V2CP) is saved. Select the License Update File, then click Load to apply the changes: