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Network Port Configuration for Caldera Products

This article outlines the network ports necessary for the proper functioning of various Caldera products. If your organization uses a network firewall that blocks Internet access by default, understanding which ports to open will ensure optimal performance.

 

License management

  • License Updates: Regular Internet access is essential for updating the digital license for Caldera products. Ensure a connection to the site ems.caldera.com through port 443 for these updates. Learn more.
  • Client/Server Configuration: For client/server setups of Caldera licenses, make sure that port 1947 is accessible within the local network.

      Info

    Only the license server requires Internet connectivity for updates; the license client do not need Internet access but must connect to the license server. Learn more.

 

CalderaDock

CalderaDock requires Internet access for full functionality, and it needs access to ports 80 and 443 when connecting to the following domains:

Domain Purpose
cxportalprod.b2clogin.com Access external resources (WorkSpace login page)
*.caldera.com Access external resources (WorkSpace and other product information sites, and the articles of the "Discovery" area in the Home tab)
*.akamai.com / *.akamaitechnologies.com Security (security providers -e.g., firewall- for Caldera domains accessed through CalderaDock)
caldera-mirror.s3.eu-central-1.amazonaws.com Access cloud resources (various Caldera installers available for download from CalderaDock)
api.github.com [Obsolete as of CaderaDock V3.8] Access cloud resources (Updates for older versions CalderaDock)
*.googleapis.com Metrics (Used during the registration process)
cdn.eu.pendo.io Metrics and UX (Allows access to tutorials, contact forms, and metrics for some Caldera products)

 

CalderaRIP

Installation Others

The following information details the network installation requirements for CalderaRIP only on Linux, as macOS does not require Internet access.

There is no distinction between light and full installation packages regarding Internet access.

 

Debian 10.2 and Ubuntu

No Internet connection is necessary for installing CalderaRIP, as all required components are included in the installation package. 

However, newer versions post-Debian 10.2 may require Internet access; please see below for details.

 

Debian 8 and 9

An Internet connection is required for installing CalderaRIP. To facilitate this, ensure:

  • Ping Availability. Test connectivity to:
    • 8.8.8.8 (primary)
    • 114.114.114.114 (secondary, if the primary fails)
    • deb.debian.org
  • Repository Access. Please see below for details.

 

PrimeCenter and Caldera Direct-to-X RIP

  Info

While this article focuses on network ports necessary for our web applications and main product, it's important to note that API ports connect your software to other external services. Managing both types of ports will help you maintain effective performance across all your Caldera products.

New Caldera products like PrimeCenter and Caldera Direct-to-X RIP require specific API ports to function properly. When testing multiple Caldera software at the same time, experienced operators might need to adjust these API ports to avoid issues and ensure smooth operation.

Finally, please note that some connection ports can also be edited through the configuration files:

  • For cutters (PrimeCenter):
    • Path in macOS: /private/var/calapisvc/cutters
    • File: cutters.xml
  • For printers (Caldera Direct-to-X RIP):
    • Path in macOS: /private/var/caldera-direct-to-X-calapisvc/public/device
    • File: [id].config

 

Additional Connection Access

The following connections may occasionally be necessary but are not critical for basic functionality:

  • TeamViewer: For support via TeamViewer, refer to their website for the necessary ports. Click here for the article in English, and here for the article in French.
  • Debian Repositories (Linux Only): Internet access is necessary for downloading system packages, updates, or drivers through port 80 at the following domains:

      Info

    The specific repository list is available in the /etc/apt/sources.list file on your Linux computer.

    • deb.debian.org
    • security.debian.org
    • ftp.debian.org
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