In this article, we'll guide you in the Caldera Direct-to-X RIP installation step by step and give you links where you can read about related topics in detail.
Recommendation
We suggest involving your IT staff for assistance, especially if you're unfamiliar with the terminology used here.
Everything you need to install your Caldera software is managed through the CalderaDock toolbox. You can download the latest version of CalderaDock from WorkSpace. If you experience any issues during installation, click here for guidance.
Requirements
| Prerequisite | An active Caldera Direct-to-X RIP license is required. You may be interested in reading: How to obtain or renew a Caldera demo license? |
| Minimum Hardware Requirements | Minimum Requirements |
| Device Compatibility | Supported Peripherals |
| Minimum Operating System (OS) Requirements | Requires Windows, macOS, or Ubuntu (exact versions can be consulted here). You may be interested in reading: How to check your OS version? |
Download and Install the software
- Open CalderaDock.
- Go to the Applications tab.
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Select your Direct-to-X RIP and click in the "Install" button:
Info
If you don't see the software, it means that you have not registered/activated its license in CalderaDock. If this is the case, please do so. You can refer to this article for guidance on how to complete the registration.
- CalderaDock will show the progress of the download:
- Once the download is complete, you will be prompted to enter your computer credentials and the installation will begin:
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After the installation is complete, you will see the following message:
⚠️ Installing older versions of DTX on WindowsWhen installing older versions of Caldera Direct-to-X RIP on Windows, the system will prompt you for administrator access (User Account Control - UAC).
If you deny or ignore this request, the installation will be incomplete, leading to issues such as the software failing to start, inability to access network shares, or unexpected behavior.
It is essential to grant administrator access to ensure a valid installation.
If you previously skipped this step, please reinstall Caldera Direct-to-X RIP before attempting to use it.
- Clicking the "Go to my licenses" button will let you verify that your license is properly attached. If it isn’t, click the link button ( ) before launching the software.
Launch your software
When you’re ready, launch your Caldera Direct-to-X RIP and explore all its modules.
You might be interested in reading: First use of Caldera Direct-to-X RIP
When launching Caldera Direct-to-X RIP for the first time on macOS, you will be prompted to grant full disk access to an executable called "calapisvc-caldera-Direct-to-X". This step is required for the software to work properly.
If you missed the prompt, follow these steps manually:
- Click the Apple menu and open System Preferences.
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Go to Security & Privacy.
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Open the Privacy tab.
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Select Full Disk Access. In some versions, you must click the lock 🔒 to make changes, then you will be prompted to enter your computer credentials. Click the button:
- In some versions, you must browse for the file to grant permission. In other versions, you need to press ⌘+⇧+G (Command + Shift + G) and enter the file location:
- /opt/caldera-direct-to-film-calapisvc/bin
- /opt/caldera-direct-to-garment-calapisvc/bin
- Click Go.
- Finally, select calapisvc-caldera-direct-to-film or calapisvc-caldera-direct-to-garment, and click Open.
Info - macOS Tahoe
On macOS Tahoe, the interface may look slightly different, but the process remains the same.
After selecting the executable, it may not appear in the list even though access has been granted. This is a macOS display issue. You should be able to launch the software once the process is complete.