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CalderaRIP first installation - Step by step guide

Learn how to install CalderaRIP from start to finish. In this article, we will guide you step by step and provide you with links where you can read about related topics in detail.


We recommend that you include your IT staff to assist you in the process, especially if you are not comfortable with the terms used here.



  • A valid CalderaRIP license, either software or hardware-based (dongle)
Computer requirements
Device compatibility
(printers, cutters, etc.)

Operating System (OS)


What to do if you don't have a compatible OS?

If you don't have a compatible OS, you can use any of these open-source operating systems:

Ubuntu Linux


Debian Linux



1. Create a WorkSpace account

WorkSpace is the single access point for all Caldera resources. To create an account, go to WorkSpace and fill in the account creation form. You will receive an activation email soon after. 

You may also be interested in:


2. Download and install CalderaDock

It all starts with CalderaDock, the perfect toolbox to manage the licenses and installation of all your Caldera solutions. Download the latest version directly from the main WorkSpace dashboard, as shown here:


Apple_OS_logo.png Ubuntu_OS_logo.png  Debian_OS_logo.png Windows_OS_logo.png

Read: How to install CalderaDock on macOS?

Read: How to install CalderaDock on Ubuntu (Linux)?

Read: How to install CalderaDock on Debian (Linux)?

Read: How to install CalderaDock on Windows?


CalderaRIP is not yet directly compatible with Windows, however, CalderaDock is a must for users of this operating system who plan to use CalderaRIP in a Linux virtual machine. Visit the dedicated section.


3. Download CalderaRIP from CalderaDock


Note that you can also download CalderaRIP from the Dashboard or the Download and Install Area of WorkSpace.

  Tips & tricks for Linux users

Starting from version 1.14, CalderaDock also has a Setup tools section for you to install and configure additional Ubuntu or Debian servers and utilities that simplify daily work. Find it in the Applications tab.


4. Install CalderaRIP

CalderaRIP has a wizard that will guide you through the installation process, however, you will need to take an additional step before or after the installation depending on your operating system:



Ubuntu/Debian Linux

Ubuntu_OS_logo.png Debian_OS_logo.png

Visit the dedicated section to learn how to install and grant the necessary disk permissions to the software

Visit the dedicated section to learn how to mount and install the software


5. Register and activate your CalderaRIP license

Once a CalderaRIP license has been purchased, the license information will be provided. Two options are then possible:

  • The license information can be sent via a "Welcome E-mail" directly to the end user,
  • Or it can be sent to the partner handling the installation.


Caldera's licenses are managed online by the Gemalto or Sentinel Runtime application, which means that they are renewed online and automatically every 30 days, so an internet connection is needed in the station hosting the license (at least for the first day of activation and the renewal day, 30 days after). Learn more about the dates of the license with this dedicated article.

The activation/registration of new licenses is a simple process that can be performed through the "Licenses" tab of CalderaDock. Follow the wizard or check the complete guide to learn about license activation.



If you have already registered or activated your license before and you need to know...

  • How to upgrade it (due to a change of Caldera product),
  • Or how to change the machine where the registration/activation was initially done,

Then, we invite you to consult this dedicated article


6. Install and configure printer devices

The drivers of CalderaRIP are classified by categories that require different licensing options. Find out the category of your printer in this list of supported peripherals. Note that the specific configuration of your printer may depend on its connection type.

Read this complete guide to install and configure your printers, or watch the following video:


From the activation of the account, you were able to assign the driver of your printer. However, if you want to make changes or add additional printer drivers, we invite you to read this article.


7. Install and configure cutter devices

The drivers of CalderaRIP are classified by categories that require different licensing options. For cutters, we have 4 categories: Trim-O-Matik, CutServer, GrandCut A, and GrandCut B.

Find out the category of your cutter in this list of supported peripherals and, depending on the case, learn how to install and configure it with the following information:


7.1 For cutters driven by VisualCut

Read our complete guide or watch the following video:


7.2 For cutters driven by GrandCut

Read our complete guide or watch the following video:


8. Explore your CalderaRIP!

Start your Caldera experience by checking out all the modules that integrate CalderaRIP. In this HelpDesk section, you will find specific articles for each.

You can also get to work immediately with the most important modules to start printing/cutting:


Need extra help?

As you can see throughout this article, the Caldera HelpDesk has a whole lot of information at your disposal. Such as:

  • Two glossaries
  • A video center
  • Several "Troubleshooting" sections, where you can read about technical problems that our support team has previously solved

If you don't find what you are looking for, feel free to contact the Caldera Support team. To find out how to reach them effectively, refer to this article (with video).

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